Oracle × Capstone Project

Prioteam.AI

AI-assisted project management tool designed to help managers prioritize work, allocate resources, and identify risks before they escalate.

Role
UX Designer
Duration
Mar - Dec 2025
Team
Tristyn Lei · Rebecca Wong · David Zhang
Partner
Oracle Design Team
Prioteam.AI - final design overview

What's broken for managers?

Managers are overwhelmed by information spread across multiple tools, making it hard to prioritize work, assign teams and tasks, and spot risks early.

How we got started

13
Preliminary interviews with experienced managers (2+ years)
29
Competitive analyses of project and task management tools
8
Reviews of academic and industry research papers
1
Heuristic evaluation & UX best practices review
1
Tool overload hurts productivity
Managers struggle when they must switch between multiple systems to get a clear picture of their projects.
2
Trust requires transparency
AI recommendations must clearly explain why a suggestion was made - black-box outputs are rejected.
3
Managers want collaboration, not automation
AI should assist and support decision-making, not replace the manager's judgment entirely.
4
One clear signal beats many notifications
Highlighting the most urgent issue is far more effective than constant low-priority alerts.

Our design principles

01
Transparency of Reasoning
Always show how AI reaches its conclusions - no black boxes.
02
Utility of Action
Recommendations must be immediately actionable, not just informational.
03
Manager Control
Every AI output must be editable. The manager is always in charge.
04
Clarity Over Complexity
Prioritize the signals that matter. Ruthlessly reduce noise.

How the concept evolved

Initially, after user research, we designed a scenario predictor for tasks - but shifted to an AI agent that managers can ask questions whenever they're unsure about a project.

Our research showed that conversational AI is familiar in the workplace, so this approach matches managers' mental models, reduces the learning curve, and makes the experience feel less overwhelming.

Before: scenario predictor
Before: scenario predictor
After: conversational agent
After: conversational agent

Another key idea was the team builder. We originally designed it as an AI-only experience, but insights from usability testing showed that users wanted the ability to customize and refine the team to better match their needs.

Before: AI-only experience
Before: AI-only experience
After: customizable team builder
After: customizable team builder

A tool designed to help managers quickly prioritize tasks, build a reliable team, and catch potential hazards before they explode.

Three solutions, one system

Our design solutions leveraged AI - the right tool here because managers weren't lacking data, they were overloaded by it. AI helped pull everything together and highlight what mattered most, while keeping suggestions transparent and editable so managers stayed in control.

Solution 01

Conversational AI Agent

An always-on AI assistant that answers project questions, explains risks, and surfaces quick insights via simple chat. By showing how it reaches conclusions and prioritizing actionable signals over noise, it builds trust without adding complexity. Every output is editable - AI is supportive, not in charge.

Conversational AI Agent interface
Solution 02

AI Team Builder

A hybrid flow that lets managers generate team suggestions with a single click, then adjust as needed. Multiple options, clear signals of what came from AI vs. manual edits, and fully editable outputs keep the manager in control of every decision.

Generate team / add manually
Generate team / add manually
Add members / compare teams
Add members / compare teams
Solution 03

AI Alert System

Instead of constant notifications, the system highlights the single most urgent risk and provides clear next steps. It identifies overloaded team members, explains why a task may slip, and offers quick actionable fixes - one signal, not a storm of noise.

System highlights the most urgent risk
System highlights the most urgent risk
System suggests steps to fix the risk
System suggests steps to fix the risk

What I took away

Transparency builds trust in AI features - and trust leads to more usage.

Managers prefer AI as a co-pilot - they want to stay in control, not be replaced.

Fewer, clearer signals drive better engagement than constant low-priority alerts.

This project strengthened my ability to design complex AI-driven systems while keeping human needs, trust, and usability at the center.

Huge thanks to Oracle sponsors Winston, Scott, Cara, and Alex for their guidance and mentorship - and to my awesome teammates Tristyn, Rebecca, and David. 🙏
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