Syncare is a provider-patient management platform designed for a healthcare startup
Syncare
I redesigned a provider-patient management screen for a healthcare startup. Tools used: Figma/FigJam. Februrary 2025
A Clearer, faster workflow for health providers- efficiently manage and document patient
appointments
Early sketches with clear information hierarchy
DEFINE
IDEATE
DESIGN
I refined the hierarchy and eliminated color confusion-
The only colors used are:
- green to emphasize when a user has joined the Zoom meeting
- The purple stroke inticate the active state.
Patient overview card
• Less clutter, more action – Got rid of extra buttons so providers can do everything
in one place without the hassle.
• All-in-one screen - Write, edit, and check notes while seeing patient history
no need to jump between screens!
• I added an indication of who wrote the note and when.
Redesigning the notes experience
• Looks way cleaner - Better spacing, easier to read, and not overwhelming.
• Placed the patient's name at the top to improve clarity and prevent confusion
• Buttons make sense now - Grouped all actions together so it’s not all over the place.
• Status is clear - You can actually see if the patient is ready without digging through text.
Clarity in a glance
Healthcare providers have limited time and often manage
multiple patients back-to-back, which can lead to confusion,
missed details, and difficulty tracking appointments and documentation efficiently
THE PROBLEM
I used heuristic evaluation (Nielsen Norman Group) and design best practices to assess the design.
EVALUATING
Visual hierarchy
Task Efficiency
Accessibility